The division develops and distributes samples of instructional materials to Plateau State Schools, free(sometimes sold to them at affordable prices) but at a fee for other customers; trains teachers on the production and use of Instructional materials, and provides visual / print production services e.g. still camera, video camera, public address, projector, graphic designs/ production, decoration, engraving, VCD/Video editing/ recording, etc, on request.
The EIT carries out its functions through the following branches:
- Education Branch
- Information Technology Branch
- Maintenance Branch
- Produces instructional materials sells them at affordable prices to the schools
- Trains teachers on the production and use of instructional materials
- Provides Audio/visual electronic materials for effective e- learning and media coverage. E.g. multi- media projector, still camera, video camera, public address system, etc on request.
- Provides flex printing services.
- Provides IT services.
- Education branch
- Information technology branch
- Maintenance branch
- Production of Instructional materials in one month or more depending on the nature of the Instructional materials on request.
- Media coverage is on daily basis, or on request
- Decoration services available on request
- Maintenance services is on yearly, monthly, weekly or daily basis
| Items: | N |
| Video coverage (Education Agencies, Public & Private Schools) | 3,000 |
| Video coverage (Other users) | 8,000 |
| Public Address (Education Agencies, Public & Private School) | 2,000 |
| Public Address (Other users) | 4,000 |
| Multi–media Projector (Education Agencies, Public & Private School) | 3,000 |
| Multi–media Projector(Other users) | 5,000 |
| Lamination | 100 per copy |
| Spiral Binding | 200 per copy |
| Instructional materials | (Check the price list) |
| Training in production of Instructional materials | Negotiable |
| Photocopying services | Negotiable |
DETAILS OF CUSTOMERS
CUSTOMERS' RIGHTS
EXPECTATIONS OF CUSTOMERS
DETAILS OF CUSTOMERS
- Plateau State Public & Private Schools
- Teachers
- Agencies of Education Secretariat
- Stakeholders of Education
- The general Public
CUSTOMERS' RIGHTS
- Customers on payment of the stipulated fees are entitled to prompt and quality service
- They have the right to make observations and express their views on the services rendered.
EXPECTATIONS OF CUSTOMERS
- Prompt payment of approved charges
- Proper handling of equipment issued to them
- Provision of transportation for EIT Staff and equipment for outside assignment
Complaints for any observed Service Failure is to be directed to the
- Officer of the Division where the service was rendered
- Head of the Education and Information Technology Division
- Centre’s Complaint Boxes
- SERVICOM Office
- Director (ERC)